Double-click the email you'd like to attempt to recall so that the email appears in a new window. How to Recall an Email in Outlookįirst, head over to the Sent folder found in the left-hand pane. Double-check your email before you click Send, and only use Outlook's recall function in case of emergency. Long story short: This isn't like the Gmail undo send feature. Plus, if the email is opened or if any rules (such as folder assignment) touch the email, then you can't recall the email. While there is some hope of retrieving that message and saving yourself a bit of embarrassment, there are a lot of factors at play that determine the success of the recall.Īs Microsoft states, you can only recall a message if both you and the recipient have an Office 365 or Exchange account within the same organization-so it's basically for colleagues only. Here's how to recall an email in Outlook. Outlook provides a feature that allows you to recall sent messages, but it only works under certain conditions. If you've ever sent an email to the wrong person or forgot to include important attachments, you know the value of being able to unsend an email.